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Creating Readiness Metrics for the Army Civilian Workforce

by Barbara Bicksler , Christine DeMartini , Emmi Yonekura , Irina A. Chindea , Jennifer Lamping Lewis , Jonah Kushner , Katherine C. Hastings , Molly Dunigan , Samantha Cherney , Susan M. Gates

📖 The Scoop

The Army's civilian workforce plays a critical role in supporting the Army's mission. The U.S. Department of Defense (DoD) and Army policies have focused on workforce planning, management issues, and, more specifically, the contributions of the civilian workforce to strategic readiness. This has increased interest in the concept of civilian workforce readiness and how it might be measured. In this context, the Army asked RAND Arroyo Center to develop a method for measuring the readiness of its civilian workforce. This method is grounded in the definition of Army civilian readiness that RAND researchers developed in this report. The proposed metrics for assessing readiness are meant to inform policies and practices related to sizing and management of the Army civilian workforce. In conducting this research, the RAND team reviewed relevant literature and policy documents related to workforce readiness, conducted interviews with stakeholders across the Army and DoD, developed a logic model that both reflected the definition of civilian workforce readiness proposed by RAND researchers and supported the identification of promising readiness metrics, and reviewed U.S. government databases to identify potential sources of data that could be used in measuring civilian readiness.

Genre: Business & Economics / Management (fancy, right?)

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