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Supervision in the Hospitality Industry, Study Guide

by Jack E. Miller , John R. Walker , Karen E. Drummond

📖 The Scoop

This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

Genre: Technology & Engineering / Food Science / General (fancy, right?)

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