People, Processes, and Managing Data

📖 The Scoop

This monograph, based on a conceptual model called an information support circle, describes a structured management process that can be used by higher education institutions to add value to institutional data and information. The model offers a sequence of (1) thinking about the management and use of data, (2) considering problems in providing needed information support, (3) creating stable, consistent, and documented data, (4) turning standardized data into an institutional asset, (5) moving data into production and use, and (6) considering the processes needed to support continued improvement of data quality. Chapter 1 describes the decision-making environment and data typically found in higher education institutions; chapter 2 describes a sequential five-function model which transforms basic data into information useful for decision-making; chapter 3 lists the five functional steps involved in quality information support; chapters 4, 5, and 6 detail specific roles in the data management process of, respectively, the custodian (supplier of the data), the broker (who restructures the data into information), and the manager (user of the data-based information in decision-making). Chapter 7 discusses some integral issues and barriers to change. An appendix provides a checklist of 100 items which can be used to determine where efforts are best directed. (Contains 43 references.) (CH)

Genre: Business & Economics / Information Management (fancy, right?)