Workplace Violence in Services Sectors and Measures to Combat this Phenomenon

📖 The Scoop

Violence at work is a threat to productivity and decent work and many workers in both public and private services may be exposed to violence as part of their daily jobs. This ILO code of practice responds to the needs of millions of workers affected by violence in services sectors in industrialized and developing countries. It is targeted at the services sectors, since workers in this sector often face violence because of the public nature of their work. The code provides general guidance to develop practical responses to violence at work, to promote dialogue, consultation and negotiation among governments, employers and workers, and to draft national laws, policies and programmes of action.

Genre: Business & Economics / Workplace Harassment & Discrimination (fancy, right?)