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The Early Years
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An Autobiographical View
Since the emergence of the Weberian doctrine there has been an "existential crisis" in public management among the Anglo-American democratic states. N...
Assessing Public Sector Reforms
Political scientists mainly from developed, English-speaking countries report on the success and failure of reforms, looking at such areas as budgetin...
Revitalizing the Public Service
"Despite the reforms of the past several decades, more change is needed if the public sector is to be capable of producing effective and accountable g...
The Senate You Never Knew
In recent years Canada's Senate, Parliament's chamber of sober second thought, has often been the subject of controversy and calls for reform. Protect...
Managing Change in the Nineties
"This report is based on the work of more than thirty managers who recently participated in an innovative executive development program jointly design...
Author has held many important posts in provincial and federal government service....
Implementing Service Quality Improvements in Public Sector Organizations
This study examines a number of public sector organizations which have made a systematic and concerted effort to improve the quality of the services t...
This volume presents the proceedings of the first three sessions of the Dewar series: perspectives on public management which were held in April and M...
Organizational Renewal in Federal Corrections
This book traces the journey of organisational renewal in the Correctional Service of Canada. Reforms State in 1988 and this book highlights the need ...
Report of the Task Force on Public Service Values and Ethics
The purpose of this report is to help the public service to rediscover and understand its basic values and assist the public service to recommit to an...
This paper examines the "new world order", its impact on public administration, and the challenges that governments are facing. It sets forth the diff...
Upward feedback is becoming an increasingly common practice in the federal community. The Phillips Group of Companies was asked to conduct extensive r...
Redefining Success
Written primarily for managers in the civil service of Canada....
From Means to Ends
This text is the published version of an address delivered at the Service for the Citizen Conference in London, England on December 9, 1944. The Confe...
Balancing Work and Family Life : Summary
Policy advice, advocacy....
A Value-based, Strategic Approach to the Management and Development of Corrections : a Lecture in Honour of Hans Tulkens
This document looks at a value-based, strategic approach to the management and development of corrections. Topics covered are the following: some rece...
Perspectives Sur Les Politiques Publiques
The Canadian Centre for Management Development offers a series of executive workshops on policy making as part of its Rethinking Policy program, a pro...
An Overview
Ensuring the Realization of Key Government Policy Directions While Respecting Public Service Values
The Changing Role of the Deputy Minister
A Case Study Approach to Values and Ethics in the Public Service
Developing Executive Capability: Detailed Findings