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Sharing the Responsibility for Bringing Values to Life
Focusing on shared responsibility, this easy-to-read handbook encourages all employees to be accountable for values-driven business practices. Walking...
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The Handbook for Integrity-based Business Practices
"Ethics 4 Everyone illustrates the plain fact that, on many levels, we have lost sight of the fundamental concept of right and wrong, that we seem all...
Healthcare Edition
special edition of our most popular handbook (over 1 million in print) - designed specifically for the healthcare industry! Close the gap between thos...
The Beginning of the English Conquest
A History of Rap and Reality
Reality first appeared in the late 1980sโin the sense not of real life but rather of the TV entertainment genre inaugurated by shows such as Cops an...
Learn to communicate more effectively. build collaboration and teamwork, minimize obstacles to productivity, bring quality and customer service to lif...
--and Get the Results You Want
Two experts explain how anyone can bring their people practices in sync with their missions, visions, and values--and walk the talk. The authors trans...
Powerful Quotes & Inspiring Messages-- for Everyone
How to Get Big Things Done in YOUR "Workshop"...All Year Long
Need a role model for effective leadership? Hear from the ultimate leader himself, Santa Claus! The Leadership Secrets of Santa Claus is a quick, fun ...
10 Leadership Strategies for Building a High-Integrity Organization
An Employee Handbook
How to Strategies and Practical Tips for Leaders at ALL Levels
Presents a tool for employees to resolve workplace conflict through use of the C.A.L.M. model: Clarify the issue, Address the problem, Listen to the o...
Describes five key steps for addressing employee performance issues and achieving better outcomes....
The How-to Handbook for Everyone in Your Organization
180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with powerf...
Finding and keeping good employees is one of today's most pressing business challenges. And it's what 180 Ways To Build A Magnetic Culture is all abou...
Leadership Strategies for Individual and Organizational Success
For every person in every organization, there comes a moment when he of she must have the courage to step forward and meet the needs of the time. Rega...
Listen, Learn, and Succeed Together
Millennials vs. Boomers is a title created to promote positive understanding between the generations that are currently leading our workforce. Millenn...
How to Achieve Meaningful and Lasting Success
GO FOR THE GOLD is a powerhouse book that will inspire you, your colleagues and your organization to make SUCCESS your gold standard. This is the 26th...
1824-1942
Break down "we vs. they" beliefs and behaviors while encouraging new levels of understanding, perspective, empathy, and cooperation. Use this popular ...
How to Get Big Things Done in Your "workshop" ... All Year Long
One of the most powerful and entertaining business books available today, The Leadership Secrets of Santa Claus is a clever and compelling resource fo...
Social Media Marketing provides students with an accessible yet complete introduction to social media marketing. The book guides readers through an in...
You Have to Give it to Get it
Unlock the Power of Respect and Transform Your Workplace! In today's dynamic and diverse work environments, fostering respect among colleagues is cruc...
Put your ideas into action with this companion volume to The Leadership Secrets of Santa Claus! Including thought provoking tools about how to build y...
Leadership Lessons to Read, Learn From, and Apply: Managers
Thousands of working individuals from a full range of professions, experiences, and geographic locations were surveyed and asked one simple question: ...
How to Resolve Tough Performance Problems Quickly and Permanently
The "how To" Handbook for Everyone
From Parable to Practice
Customer at the Crossroads offers a humorous and entertaining way to reinforce some key customer service values. The moral of this simple, elegant sto...