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An Overview
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The Contribution of Alternative Approaches
Legal Aid Franchising in Advice Agencies Without Solicitors
An Analysis of the Policy Issues
Seeking Justice in Northern Ireland
Based on a 1996 survey of 702 people who had approached the Fair Employment Commission for advice or who had registered a complaint with the Tribunal,...
An Evaluation of the Local Government (Access to Information) Act 1985
Guidelines and Good Practice
Provides guidance on the selection and use of different approaches to public participation in the development of civil services. Analyses 14 case stud...
Sources and Issues
Harnessing the Commitment of Public Managers
In June 1999, The Public Management Foundation undertook a nation-wide survey of 400 of the UK's top public, private and voluntary sector managers. As...
The One Stop Shop Approach to Development Consents
An Evaluation of Its Policy Work and Underpinning Research
An Analysis of the Policy Issues, a Study Funded by the British Library
The Motivation of NHS Doctors and Managers
Report of research by PMF showing that doctors and managers in the NHS share the same goals and values. Also makes recommendations to government....
Standards for Supervisors
New Models for Delivering Public Services?
Developments in the NHS, Railtrack and London Underground have led to speculation about whether a new organisational form is now needed for public ser...
Citizens Mapping the Big Picture
In this report the Public Management Foundation took a new approach to discovering what people think about public services. A citizens' discovery even...
Report on Research with User Organisations and Patients