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Libraries enter into strategic planning by a variety of routes, from dynamic technology and rising costs to budget cuts and pressure for change. In th...
The Dimensions of Public Library Effectiveness
A library consultant considers the ways libraries can demonstrate their value and communicate this value with funders and patrons. Chapters focus on a...
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to eval...
Preparing and Updating a Library Technology Plan
Organized around the structure of a technology plan, this book explains each subject area and how each part of the plan is related. Individual chapter...
Written specifically to address the library's role in education, this book provides guidance on performing assessment at academic institutions that wi...
Harnessing the Force That Drives Your Organization's Future
This book explains the concept of adding value and shows staff at libraries and other organizations why they need to take steps now to ensure they are...
Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concept...
Increasing Relevance in the Digital Age
This book will help public library administrators, managers, and board members to better plan, strategize, and understand their communities, enabling ...
Information systems are central to libraries, and managing information systems is critical to serving library communities. Both a textbook for LIS cou...
Re-Inventing the Public Library From the Outside-In
A top library consultant offers specific recommendations for helping libraries adapt to their changing role in the community. What is the future of th...
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A Planning Guide
Assists libraries in analysis preceding any decision to automate. Presents a proven planning process, consisting of need analysis, system selection, c...
A How-to-do-it Manual for Librarians
Provides library directors, library system managers, and library board members with practical suggestions for approaching the issue of outsourcing in ...
Turnkey & Other Systems
The State of the Art : a Report Prepared for the Council on Library Resources
Planning for a Region
From Library Automation to Distributed Information Access Solutions
The text gives broad coverage of all the major issues confronting library directors in today's fast-moving technology marketplace, and will be well pl...
A Guide for Developing a Library Balanced Scorecard
Baseball fans have long appreciated the value of keeping a scorecard, both as a record of the game and a predictor of future outcomes. What if we told...
Using ACRLMetrics and PLAmetrics
A companion volume to the authors' earlier book Getting Started with Evaluation, this guide illustrates how to use the data to support value, collecti...
Determining and Communicating the Value of the Special Library
Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operationsโoften even the library's existence....
ASPs, ISPs, MSPs, and WSPs
A strategic guide to mastering service provider relationships Well-known business management consultant and Boston Globe columnist Mary Helen Gillespi...
"[This book] provides effective strategies for gathering information from the client perspective in order to meet library patrons' expectations and sp...