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A How-To Guide to Providing Effective Help and Support to IT Users
Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and ef...
You're beyond the basics, so dive right into troubleshooting Windows 7 -- and really put your PC to work! This supremely organized reference describes...
Get a real feel for Windows 8.1 with a wealth of tips in this step-by-step guide. After using Windows 7 or XP, learning Microsoft’s latest operating...
Learn how to troubleshoot Windows 10 the way the experts do, whatever device or form-factor you’re using. Focus on the problems that most commonly p...
Getting Started and Making It Work for You
Get started with Windows 11. This book shows you how to set up and personalize your PC in order to get the best experience from your documents, photos...
Configuring Windows 8
Prepare for Exam 70-687—and help demonstrate your real-world mastery of Windows 8 setup and support. Designed for experienced IT Professionals ready...
As companies keep their existing hardware and operating systems for more years than ever before, the need to diagnose and repair problems is becoming ...
Do More with Your PC
Beginning Windows 10 takes you through the new features of this amazing new operating system, revealing some of its surprising capabilities, and helpi...
Whatever version of Windows you’re using--from Vista up to Windows 8.1--the registry is at the heart of your desktop experience. Software installs a...
What to Expect from Microsoft's New Operating System
With Windows 10 arriving later in 2015, many questions remain to be answered, both for businesses and home users. Will it provide the compatibility of...
Discover Expert Tips, Tricks, and Hidden Features in Windows 10
Use the tricks and hidden features in this guide to become more productive with Windows 10. You will save time, achieve more, and feel in control like...
Windows 8 has been described by Microsoft as its ‘boldest’ Windows release ever and the 8.1 update enhances the paradigm further. Beginning Window...
Get a real feel for Windows 8 with a wealth of tips in this step-by-step guide. After using Windows 7 or XP, learning Microsoft’s latest operating s...
Learn how to set up and configure networks to create robust connections, and how to quickly diagnose and repair problems should something go wrong. Wh...
Windows 8 has been described by Microsoft as its ‘boldest’ Windows release ever. Beginning Windows 8 takes you through the new features and helps ...
The Windows file system is large and complex, featuring not only a huge number of essential files and folders for the Windows OS, your software and ha...
Make your PCs as secure as possible and limit the routes of attack and safely and completely remove all traces of malware and viruses should an infect...
Supporting Windows Users with Special Visual, Auditory, Motor, and Cognitive Needs
Learn everything you need to know about making Windows 10 easier to use, see, hear, touch, or read, whether you are using it yourself, setting it up f...
A troubleshooting guide for Windows 8 users shares clarifying insights, reassuring advice and time-saving solutions for system maintenance and securit...
A How-to Guide to Providing Effective Help and Support to it Users
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Prepare for Exam 70-687-and help demonstrate your real-world mastery of Windows 8 setup and support. Designed for experienced IT Professionals ready t...
Creating Robust, Reliable, Sustainable, and Secure Systems
Diagnose, troubleshoot and repair any type of problems on your PC from startup and file access to cloud services and the issues caused by hybrid-work....
A $90 Value! A library's worth of reference material and secrets in 2 books: Everything you to get the most out of Windows 7's features and keep it ru...
Learn to Troubleshoot and Repair Windows 10 Problems Like the Pros Do
Troubleshoot Windows 10 the way the experts do, whatever device or form factor you are using. Focus on the problems that most commonly plague PC users...
Ten Steps Toward Sustainable and Carbon-Neutral IT Infrastructure
Become part of the solution to climate change and learn how you can reduce the carbon footprint and increase the sustainability of your IT systems. Le...