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A Service Systems Perspective
This book answers the question of how to manage service robots in brick-and-mortar dominated retail service systems to allow for key stakeholders’ a...
jMetrik is a computer program for implementing classical and modern psychometric methods. It is designed to facilitate work in a production environmen...
This volume guides its reader through the basics of reliability, with an emphasis on what and how to include relevant information in the methods and r...
sequoia mirabilis
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Insights for the Future and Apps: The Inside Scoop