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Fundamentals, Applications, Technologies
Social media has received considerable attention, and many potential benefits, as well as concerns, are now being discussed. This book explores how so...
IT Management in the Age of Digitalization and Software-defined Business
This book connects the new world of digitalization with classic IT management. With the presence of software in objects, products and processes, most ...
Fundamentos, Aplicações e Tecnologias
O livro "Social Customer Relationship Management: Fundamentos, Aplicações e Tecnologias" apresenta, de forma concisa, os aspectos fundamentais do CR...
Shaping Enterprise Relationships on the Internet
This book proposes a process-oriented model for business networking and the concept of networkability to develop realistic strategies for managing ent...
Terminology for the Digitalized Financial World
Fintech Dictionary - What is a blockchain framework? What is crowdlending or an ICO? The Fintech Dictionary helps readers in clarifying key terms that...
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Shaping Collaboration Between Enterprises