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How to Discuss What Matters Most
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid diff...
The Science and Art of Receiving Feedback Well
The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback. We get feedback every day ...
How to Discuss what Matters Most
Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifyin...
The performance evaluation at work, The parenting advice from your mother-in-law, The lecture by the cop who just pulled you over, Those suddenly too-...