John Terninko

Systematic Innovation

An Introduction to TRIZ (Theory of Inventive Problem Solving)

This exciting new book presents the Theory of Inventive Problem Solving (TRIZ), a process that will provoke a breakthrough in your thinking patterns a...

Step-by-Step QFD

Customer-Driven Product Design, Second Edition

Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function De...

Customer Driven Healthcare

QFD for Process Improvement and Cost Reduction

Chaplin, medical director at Continental Rehabilitation Hospital in San Diego, and Terninko, a QFD trainer and consultant, explain how Quality Functio...

Step by Step QFD

Customer Driven Product Design

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Tutorials from the Seventh Symposium on QFD

Tutorials include Introduction to QFD, Voice of Customer Analysis, TRIZ, Taguchi Methods, AHP. Creativity tools....

Tutorials from the Ninth Symposium on QFD

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Tutorials from the Eighth Symposium on QFD

Tutorials on Introduction to QFD, Voice of Customer Analysis, Manufacturing Deployment, 7 Product Planning Tools, Blitz QFD®, TRIZ....

Tutorials from the Twelfth Symposium on QFD

Tutorials on Lead User Research, Introduction to Value Engineering, Strategic Hoshin Planning, TRIZ, Project Schedule Reduction, QFD for Service, Kans...

QFD

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Robust Design

Key Points for World Class

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Advanced Quality Engineering Using Taguchi's Philosophy

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Introduction to Quality Engineering Using Taguchi's Philosophy

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